How Our Fulfillment Process Works
A streamlined 5-step process that takes your products from arrival to customer delivery.
Receiving & Inspection
Your inventory arrives at our fulfillment center where our team conducts a thorough inspection. We verify quantities, check for damage, and scan each item into our warehouse management system.
Secure Storage
Products are organized using optimized bin locations in our climate-controlled warehouses. Our intelligent storage system ensures fast picking while protecting your inventory.
Order Processing
When your customer places an order, it's automatically sent to our system. Our warehouse team picks the items from inventory with barcode scanning to ensure 99.9% accuracy.
Custom Packaging
Items are carefully packed using your custom branded materials. We can include marketing inserts, thank you cards, or gift wrapping to create a memorable unboxing experience.
Fast Shipping & Delivery
Packages are handed off to carriers with discounted shipping rates. Customers receive tracking information automatically, and you can monitor delivery status in real-time.
Comprehensive Service Catalog
Every service you need to run a successful e-commerce operation.
Warehousing & Storage
Secure storage in climate-controlled facilities with 24/7 surveillance. Flexible space options from pallet storage to dedicated warehouse sections.
- Climate-controlled facilities
- Pallet and shelf storage options
- Real-time inventory visibility
- Hazmat storage certified
Returns Management
Streamlined returns processing that gets products back in stock quickly. Full inspection, restocking, and disposal services available.
- Automated RMA system
- Quality inspection & grading
- Fast restocking process
- Returns analytics dashboard
Kitting & Assembly
Create custom product bundles, subscription boxes, or promotional kits. Perfect for marketing campaigns and special product launches.
- Product bundling services
- Subscription box assembly
- Marketing insert placement
- Custom gift wrapping
B2B Fulfillment
Handle wholesale orders, retail distribution, and trade show shipments. EDI integration and custom invoicing available.
- Pallet and LTL shipping
- EDI integration support
- Custom invoicing & labels
- Trade show logistics
International Shipping
Ship to 200+ countries with automated customs documentation. We handle duties, taxes, and compliance requirements.
- 200+ countries coverage
- Auto customs forms
- Duty & tax calculation
- DDP/DDU options
Amazon FBA Prep
Full Amazon FBA preparation services including labeling, polybagging, and shipment creation. Get your products Amazon-ready.
- FNSKU labeling
- Polybagging & bubble wrap
- Case pack creation
- FBA shipment coordination
Technology & Integrations
Seamlessly connect with your existing tools and platforms. Our API-first approach ensures smooth data flow.
E-commerce Platforms
Direct integrations with Shopify, WooCommerce, BigCommerce, Magento, and more.
RESTful API
Comprehensive API with webhooks for custom integrations and automation workflows.
Real-time Dashboard
Monitor inventory, track orders, and analyze performance with live data updates.